ABOUT US
The website at www.puggydesigns.com (“the site”) is operated by Puggy Designs (“we” or “us”).
For the purpose of the Data Protection Act 1998 (“Act”) and the General Data Protection Regulation (GDPR) 2018, the data controller is Puggy Designs at marketing@puggydesigns.com.
THIS POLICY
We are committed to protecting your privacy and we shall only use information relating to you in the manner set out in this privacy policy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following policy carefully to understand our views and practices regarding your personal data and how we will treat it.
We will only keep your information for as long as we are either required to by law, or as is relevant for the purposes for which it was collected. We have in place appropriate technical and security measures to prevent unauthorised or unlawful access to or accidental loss of or destruction or damage to your information.
This information will not be disclosed to anyone outside Puggy Designs or its associated companies and partners.
We expect the information we hold to be accurate and up to date. You have the right as an individual to find out what information we hold about you and make changes if necessary; you also have the right, assuming we are not obligated by law to refuse, to ask us to stop using the information. To have your information removed or rectified, please contact marketing@puggydesigns.com.
The type of information that we will collect on you, and you voluntarily provide to us, will vary depending on whether you are signing up for our newsletter on our website, or whether you are purchasing one of our products.
The basis for processing your data is:
– To notify you about changes to our Service
– To allow you to participate in interactive features of our Service when you choose to do so
– To provide customer care and support
– To provide analysis or valuable information so that we can improve the Service
– To monitor the usage of the Service
– To detect, prevent and address technical issues
We will not store, process or transfer your data outside the parties detailed above unless we have an appropriate lawful reason to do so. Unless we are precluded from doing so by law, you have the right to remove your consent at any time depending on the relationship either by unsubscribing from our newsletters or by contacting us and requesting that processing of your details be restricted or deleted.
Otherwise, we will delete your data as soon as practical, including shredding hard copy data.
PROTECTION OF PERSONAL INFORMATION
Puggy Designs will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Unfortunately, the transmission of information via the internet is not completely secure. We will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
CONSENT
By using the site, you are accepting and consenting to our use of your information as set out in this Privacy Policy.
INFORMATION WE COLLECT FROM YOU
Information you give us. We may collect the following information when you correspond with us by email or otherwise. It includes information when you purchase a product from our site, fill out forms on our site and when you report a problem with our site. The information you give us may include your name, e-mail address, postal address, telephone number and the particular details of your enquiry. We use this information to respond to your enquiry, to send you information about us or the site, to send you our news updates and if we have any queries.
When you access the site, we automatically collect the following information:
COOKIES
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
GOOGLE ANALYTICS
This website sets “first party” cookies through its use of Google Analytics. We use Google Analytics to provide us with non-personal site analytics, which in turn help us improve this website. Google Analytics tracking uses cookies in order to provide meaningful reports about website visitors’ but they do not collect personal data about you. Google Analytics sets or updates cookies only to collect data required for the reports. Additionally, Google Analytics only uses first-party cookies. This means that all cookies set by Google Analytics cannot be altered or retrieved by any service on any domain other than puggydesigns.com.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal data in order to comply with any legal obligation, to protect against legal liability or to protect the rights, property, or safety of Puggy Designs, our customers, or others.
YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent by checking certain boxes on the forms we use to collect your data. You can also exercise the right to unsubscribe & opt-out and/or change your mind at any time and you can let us know by contacting us at marketing@puggydesigns.com
Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.
CHANGES TO OUR PRIVACY POLICY
Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.
QUESTIONS?
If you have any questions, comments, requests or suggestions about this privacy policy or the way in which we use your personal information or if any of your personal information changes, please email us at marketing@puggydesigns.com.